These Terms of Service (“Terms”) govern your access to and use of the website, services, and materials provided by Digital Metriks (“we,” “us,” “our”). By using our website or hiring us for services, you agree to these Terms.
If you do not agree to these Terms, please do not use our site or services.
1. Services We Provide
Digital Metriks is a digital marketing agency offering services tailored for dental professionals. These services may include (but are not limited to):
- Website design and optimization
- SEO (Search Engine Optimization)
- Paid advertising (Google Ads, Meta Ads, etc.)
- Social media management
- Analytics and reporting
- Email marketing
Specific service details, timelines, and deliverables will be outlined in a separate service agreement or proposal.
2. Eligibility
By using our services, you represent that you:
- Are at least 18 years old
- Have the legal authority to enter into a binding agreement on behalf of your business or practice
- Will use our services only for lawful purposes
3. Client Responsibilities
As a client, you agree to:
- Provide accurate, current, and complete information when requested
- Collaborate in a timely manner by providing feedback, approvals, and access to platforms (e.g., Google Business Profile, website CMS, ad accounts)
- Make payments on time according to the agreed schedule
- Use our services in accordance with all applicable laws and regulations
4. Payment Terms
All pricing and payment terms will be outlined in your proposal or service agreement. Unless otherwise stated:
- All fees are quoted in [USD/CAD] and are non-refundable
- Payments may be due upfront, monthly, or upon project milestones
- Late payments may result in delayed work, service suspension, or additional fees
5. Intellectual Property
Unless otherwise agreed:
- All original marketing materials, designs, and content created by Digital Metriks remain our intellectual property until full payment is received
- Upon full payment, ownership of final deliverables transfers to the client
- We reserve the right to showcase anonymized versions of work in our portfolio unless otherwise requested in writing
6. Confidentiality
Both parties agree to keep all confidential business information, including login credentials, marketing strategies, and client data, secure and private. We will never share your information with third parties without your written consent, except where required by law.
7. Limitation of Liability
To the fullest extent permitted by law, Digital Metriks is not liable for:
- Any indirect, incidental, or consequential damages
- Loss of revenue, leads, or business opportunities
- Downtime or issues related to third-party platforms (e.g., Google, Meta, website hosts)
Our total liability for any claim related to our services is limited to the amount you paid us for the service in question.
8. Termination
Either party may terminate the agreement at any time with written notice. In the event of termination:
- All work completed up to the termination date will be billed accordingly
- Access to shared platforms and data must be revoked or transferred appropriately
- No refunds will be provided for services already rendered
9. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on our website. Continued use of our services after changes go into effect means you agree to the updated Terms.
10. Governing Law
These Terms are governed by the laws of the province of Ontario and the federal laws of Canada.
11. Contact Us
If you have questions about these Terms, please contact us.